At Rastogi Army Store, customer satisfaction is our priority. If you’re not completely satisfied with your purchase, we’re here to help.
Return Eligibility:
- Return must be initiated within 7 days of delivery.
- Items must be unused, in original condition, and with tags intact.
- Certain items like undergarments or customized uniforms are not eligible for return.
Refund Process:
- Once we receive and inspect the returned item, a refund will be processed within 7–10 business days to your original payment method.
- Shipping charges are non-refundable.
Return Shipping:
- Customers are responsible for return shipping unless the item received was damaged or incorrect.
To initiate a return, please email us at Rastogiarmystoreras@gmail.com with your order number and reason for return.